Help

How to use MMRY AI, manage your account, and resolve common issues.

Getting Started

MMRY AI is a persistent memory system for Claude Code. It remembers your decisions, conventions, and project context across sessions so you never have to repeat yourself.

1. Install the plugin

In Claude Code, add the marketplace and install:

/plugin marketplace add MMRY-AI/mmry-plugin
/plugin install mmry@mmry-plugin

Restart Claude Code after installation.

2. Run setup

The first time you start Claude Code with the plugin, setup runs automatically and opens your browser. Log in or create your account on mmryai.com and the script writes your config file.

If automatic setup does not trigger, run it manually:

/mmry:setup

Restart Claude Code one more time when setup completes.

3. Save your first memory

Tell Claude something worth remembering. Examples:

• "Remember: our deployment branch is develop, production is main."
• "Save this: we use TypeScript with strict mode."
• Or run /mmry:save with no argument and Claude saves the most important takeaway from the recent conversation.

Next time you start Claude Code, that memory loads automatically.

Slash Commands

You do not need to memorize these. Talking naturally to Claude works too: "remember this" or "what do you remember about X".

How MMRY AI Works

MMRY AI gives Claude a memory that persists between sessions, across days, and across your team.

• Stop repeating yourself. Decisions, conventions, and project context you have already explained stay with Claude.
• Onboard faster. New teammates inherit the same shared context the rest of the team already built up.
• Keep what matters, lose what does not. Important context sticks. Day-to-day chatter fades on its own. You do not need to clean up.
• Stay in control. Your memories belong to your organization. You can review, export, or remove them at any time.

Once installed, it works in the background. There is nothing to manage day to day.

Working with Teams

MMRY AI is multi-user. Your subscription is owned by an organization (a subscriber account), and you can invite teammates to share memories.

Invite teammates

Admins invite users from the account dashboard at /account. Invitees receive an email link that lets them set a password and join the account.

Visibility levels

By default new memories are Global to the organization. You can set visibility when you save, or ask Claude to mark a memory private.

Permission groups

Admins create groups (for example "Backend", "Design", "Leadership") and assign members. Memories saved with Group visibility are only visible to that group.

Your Account

Dashboard

Manage your account at /account. From there you can view users, manage permission groups, review your subscription, and download a JSON export of your memories.

Free trial

New accounts include a 14-day free trial. No credit card is required to start. You can convert to a paid subscription anytime from the dashboard.

Subscription and billing

Billing is handled by Stripe. Update payment details, view invoices, or change your plan via the Stripe customer portal (linked from your dashboard).

Cancel

You can cancel anytime from the dashboard. Your subscription stays active until the end of the current billing period.

Privacy

• Memories are scoped to your organization. Other organizations cannot see your data, and you cannot see theirs.
• Memories marked Private are visible only to the user who created them.
• You can export all of your organization's memories as JSON from the dashboard.
• You can deactivate any memory at any time by asking Claude to "forget" it.
• Saved content is stored exactly as written. MMRY AI does not paraphrase or summarize the body of your memories.

Frequently Asked Questions

When I save a memory, I no longer see the full content quoted back. Is it being saved?

Yes. As of v1.8 /mmry:save returns a one-line confirmation instead of echoing the full content. Your memory is stored exactly as you wrote it. If you want to review what was saved, ask Claude to recall recent memories on the topic.

Does MMRY AI change the wording of what I save?

No. What you write is what gets stored.

My old /mnemo:* slash commands stopped working

v1.10 renamed all slash commands from /mnemo:* to /mmry:* as part of the brand alignment with MMRY AI. To migrate, run /plugin uninstall mnemo@mnemo-plugin, then /plugin install mmry@mmry-plugin. Your account and saved memories are unaffected; only the command prefix and install paths changed.

I run multiple Claude Code sessions at once. Will memories from one project get filed under another?

No. Concurrent sessions across different projects will not cross-contaminate, as of plugin v1.2.11.

How do I share a memory with only part of my team?

Ask an admin to create a permission group, add the relevant members, then save the memory with Group visibility scoped to that group.

What happens to my memories if I cancel?

You keep access until the end of your billing period. Export your memories as JSON from the dashboard before that date if you want a copy.

Troubleshooting

Plugin not loading

If MMRY AI is not active after installation, try restarting Claude Code. The plugin loads on startup and requires a fresh session to take effect. If restarting does not help, run /mmry:setup to repair your config.

Memories not saving

Check that your API key is configured. The fastest fix is to re-run /mmry:setup. If the issue persists, submit a bug via /mmry:feedback.

Memory saved under the wrong project

Fixed in plugin v1.2.11. Update your plugin: marketplace installs auto-update on Claude Code restart; manual installs from before the marketplace existed should reinstall from the marketplace.

Plugin will not auto-update

Manual installs from before the marketplace existed do not currently auto-update. Reinstall from the marketplace to get on the auto-update path:

/plugin marketplace add MMRY-AI/mmry-plugin
/plugin install mmry@mmry-plugin

Stop hook error: Save memories if needed.

What is New

See the release notes for what changed in each version.

Get Help

• Type /mmry:help in Claude Code for a quick reference.
• Submit a bug or feature request via /mmry:feedback.
• If you are part of a team, contact your account admin first.