Help

Known issues, troubleshooting, and answers to common questions.

Known Issues

"Stop hook error" message on session end Claude Code

When ending a Claude Code session, you may see a message like:

Stop hook error: Save memories if needed.

This is not an error. MMRY AI uses a Claude Code hook to remind the AI to save important context before the session ends. Claude Code displays all hook messages with an "error" prefix. This is a known Claude Code UI issue, not a problem with MMRY AI.

The message is working as intended. No action is needed on your part.

Troubleshooting

Plugin not loading

If MMRY AI isn't active after installation, try restarting Claude Code. The plugin loads on startup and requires a fresh session to take effect.

Memories not saving

Check that your API key is configured correctly. Run /mnemo:status in Claude Code to verify your connection to the MMRY AI service.

Need more help?

Type /mnemo:help in Claude Code for answers to common questions.

If that doesn't resolve your issue, contact your MMRY AI administrator.

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